Creative Global Strategy & Partners

Vision and Strategy Development for all Contact Centre aspects

RFI/P Help. Our teams have worked on low thousands to hundreds of millions of dollars

Journey Design and Orchestration

OmniChannel Conversational Ai

Objective Contact Centre Review, Redesign and the best Cloud Solution for your business

Change Management and Learning and Development

End to End Managed Services

100 seats to 30,000 seats.

Key skills: Finance Houses, Banks, BPO, IT - in fact, if you have a call centre - we can help


Engagement Solutions for every size company and project

Flexibility is our key strength. We are available for advice, strategy, and the provision of complete services.


Like you, we want to help with efficiency and high quality, and we can deliver faster and more cost effectively.

Customer engagement as a service

Join us in our world-class portfolio of CE solutions.


Transformation Plan Services

We offer strategic and design services that you can implement or engage us with our delivery expertise.


A virtual team of transformation experts

Experts in strategy, design, construction, technical operations, business operations and business consulting.


Delivering a full customer experience service

Transformation services from A La Carte to complete services.


In case you are wondering...

100

Years of Team Experience


50+

Business Partners


100+

Deployments


27

Countries Delivered


10K-300m

Budgets


Focussed Practice Areas

UI/UX AI

  • User Interface design
  • User Experience
  • Artificial Intelligence Mobile
  • Omni/ Opti Channel

CCaaS

  • Contact Centre as a Service
  • Vision and Strategy
  • RFP/I
  • Audit Services for on premise solutions
  • Team Structure - big and small
  • BPO
  • L&D
  • Change Management


CPaaS

Communications Platform as a Service

EaaS/CAaaS

Engagement as a Service / Customer Acquisition as a Service

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